The Town of White City is pleased to announce that we are now accepting payments with select credit cards through our OptionPay System. Payments for certain Town of White City services, including utilities, taxes, and accounts receivable payments, may be paid online or through the Town Office. Payments using an online service take 3 business days to process, please allow plenty of time before the due date to avoid interest fees. OptionPay uses a tiered fee schedule with a minimum fee of $2.00, please visit the OptionPay's fee schedule for more information.
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Services Currently Offered On OptionPay
In order to make your payments online, there are some required numbers on your notices/bills that you will need. Choose the service type below for instructions on how to find those numbers required to make your payments.
Utility Payments
When making a payment to your utility bill using OptionPay, you will need to provide the ACCOUNT NUMBER. This can be found on your monthly utility bill. If you have any issues or are unsure of which information to enter, please contact Town Office by phone 306-781-2355 or email: townoffice@whitecity.ca . Payments using an online service take 3 business days to process, please allow plenty of time before the due date to avoid interest fees. (Click on the image to see the example in a PDF version)
Property Tax Payments
When making a payment to your Tax Account using OptionPay, you will need to provide your ROLL NUMBER. This can be found on your Annual Tax Notice. If you have any issues or are unsure, please give Town Office by phone 306-781-2355 or email: townoffice@whitecity.ca . Payments using an online service take 3 business days to process, please allow plenty of time before the due date to avoid interest fees. (Click on the image to see the example in a PDF version)
Accounts receivable
When making a payment for your INVOICE using OptionPay, you will need to provide your INVOICE NUMBER. This can be found on your Invoice Notice. If you have any issues or are unsure, please contact Town Office by phone 306-781-2355 or email: townoffice@whitecity.ca . Payments using an online service take 3 business days to process, please allow plenty of time before the due date to avoid interest fees. (Click on the image to see the example in a PDF version)
Fee Schedule
OptionPay is a payment card system with a tiered fee schedule with a minimum fee of $2.00 per transaction. All transaction fees will be included in your transaction and you will have the option to approve or discontinue your transaction. Details on OptionPay can be found on the OptionPay website. The fees are administered through the OptionPay program for the use of their service, and not through the Town of White City. Click to view the full fee chart.
OptionPay FAQs
Why is there an added fee to pay with credit card?
The fees are administered through the OptionPay program for the use of their service, and not through the Town of White City.
Is my credit card/information security with this program?
OptionPay provides information on their security measures here. Please note that the Town of White City takes no responsibility for and accepts no liability in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.
What Is OptionPay?
OptionPay is a payment card system the Town uses for its online and credit card transactions. You can find more information on OptionPay by visiting their website here.
Is there an added fee to using OptionPay to pay my Town bills
Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule here.