Water & Sewer Bills
Receiving your Water & Sewer Utility Bill
There are two ways to receive your Water & Sewer Utility Bill. By regular mail or by e-billing.
The town is aiming to have 80-90 percent of residents signed up for e-billing in 2018. By receiving your bill electronically, the town saves on the costs of paper, labour, and postage. One of the most significant costs we have in generating water and sewer bills is postage. Currently, we produce over 5,000 pieces of mail per year related to water and sewer billings. Moving to a monthly billing cycle means that we will generate nearly 15,000 pieces of mail per year. Some residents are already receiving their bills via email, and we are encouraging residents to sign up for this service.
If you would like to receive your utility bill by email please sign the bottom of the appropriate form below and email completed forms to
Understanding your Utility Bill
Utility bills are separated into two categories: water & sewer
Water Rates as of January 1, 2017
Basic Water: $37.11
Usage: 1-150 m3 - $3.34/m3 and 151m3 and up - $4.27/m3
Sewer Rates as of January 1, 2017
Basic Sewer: $94.31
Sewer per Water Usage: 0.74/m3
To estimate your quarterly bill based on usage click here to download an excel spreadsheet to help you calculate.
Water & Sewer Utility Payment
Cash, Cheque, Interac Debit or Online Banking Payments (We do not accept Credit Card payments)
The Town accepts Cash, Cheque, or Debit at the Town Office. We are open from 8:00 a.m. to 5:00 p.m. Monday to Friday. If you are unable to come during these hours there is a mail chute you can leave your cheque in, please leave it in an envelope with your name, account number, and civic address so the payment can be properly applied.
The Town also accepts online banking payments. Please contact the Town for your customer number and set up Town of White City – Utilities (or Water) as a payee with your online banking. Payments take 3-4 business days to arrive so please keep this in mind. If we do not receive your payment by the due date, interest will be applied.