Water & Sewer Bills
Pre-Authorized Debit Payment now available for Utility Billing
Submit this form to sign up for Pre-Authorized Debit and don’t miss paying your utility bill!
The Town will directly withdraw the funds from your bank account on the last day of the month that a utility payment is due. This will give residents time to review their utility bill before funds are withdrawn from their account.
Make it easier on the environment, when you sign up for Pre-Authorized Debit, sign up for our utility e-billing at the same time. Get your utility bill sent to your email instead of a paper copy being delivered to your mail-box! With Pre-Authorized Debit you won’t need the paper reminder.
There are two ways to receive your Water & Sewer Utility Bill. By regular mail or by e-billing.
The town is aiming to have 80-90 percent of residents signed up for e-billing in 2018. By receiving your bill electronically, the town saves on the costs of paper, labour, and postage. One of the most significant costs we have in generating water and sewer bills is postage. Currently, we produce over 5,000 pieces of mail per year related to water and sewer billings. Moving to a monthly billing cycle means that we will generate nearly 15,000 pieces of mail per year. Some residents are already receiving their bills via email, and we are encouraging residents to sign up for this service.
If you would like to receive your utility bill by email please sign the bottom of the appropriate form below and email completed forms to .
Utility bills are separated into two categories: water & sewer
Water Rates as of January 1, 2017
Basic Water: $37.11
Usage: 1-150 m3 - $3.34/m3 and 151m3 and up - $4.27/m3
Sewer Rates as of January 1, 2017
Basic Sewer: $94.31
Sewer per Water Usage: 0.74/m3
To estimate your quarterly bill based on usage click here to download an excel spreadsheet to help you calculate.
Cash, Cheque, Interac Debit, Pre-Authorized Debit Payment or Online Banking Payments (We do not accept Credit Card payments)
- The Town accepts Cash, Cheque, or Debit at the Town Office. We are open from 8:00 a.m. to 5:00 p.m. Monday to Friday. If you are unable to come during these hours there is a mail chute you can leave your cheque in, please leave it in an envelope with your name, account number, and civic address so the payment can be properly applied.
- Pre-Authorized Debit Payment is now available for Utility Billing. The Town will directly withdraw the funds from your bank account on the last day of the month that a utility payment is due. This will give residents time to review their utility bill before funds are withdrawn from their account. Submit this form to sign up for Pre-Authorized Debit.
- The Town also accepts online banking payments. Changes are being made to our online bill payment through your banking institution. If you are currently set up for online bill payment you will need to make these changes. Please follow these steps to set up the Town with your online banking:
1. Add Payee or Vendor
2. Search for “White City”
3.Select the appropriate account > Utility or Taxes
4. Enter your 8-Digit Account Number as found on your Utility Notice
Online payments can take up to 3 business days to be processed by our bank. Please allow plenty of time before the due date to avoid interest fees. Not sure where to ﬁnd your account number? Give the office a call and we can help! Town of White City 306-781-2355 or